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  Hospital Newborn Hearing Screening Staff Support:
Monday-Friday 7 am – 5 pm PST               Call Northern CA Region @ 800-645-3616 press 3 or Fax 800-866-1074
Monday-Friday 7 am – 5 pm PST               Call Southern CA HCC @ 909-793-1291
Monday-Friday After Hours 5 pm – 7 am       Call Natus Support @ 888/496-2887
Weekend and Holiday 24/7                    Call Natus Support @ 888/496-2887 

IT and Technical Staff Support:
Monday-Friday 5 am – 5 pm PST               Call Neometrics IT Support @ 800-645-3616, Press 0
Monday-Friday After Hours 5 pm – 5 am       Call Natus Support @ 888/496-2887
Weekend and Holiday 24/7                    Call Natus Support @ 888/496-2887